Cancellation & Refund Policy

Refund/ Return Policy

E-Sports reserve the right to cancel your booking at any time, without notice if the facility is required by the school (or the school management company) or if cancellation is due to circumstances E-Sports cannot control or mitigate (including but not limited to extreme weather conditions, emergencies, construction works close by to the facility, etc.). While we will try to find you an alternative, this cannot be guaranteed. If you booking is cancelled by E-Sports (or by you, subject always to the 48 hours prior written notice rule) then you will be credited for the same amount of time at a later date to be decided by E-Sports.